{"id":2117,"date":"2025-06-11T08:36:11","date_gmt":"2025-06-11T08:36:11","guid":{"rendered":"https:\/\/micterleather.com\/?page_id=2117"},"modified":"2025-07-26T08:52:17","modified_gmt":"2025-07-26T08:52:17","slug":"exchanges-and-returns","status":"publish","type":"page","link":"https:\/\/micterleather.com\/fr\/exchanges-and-returns\/","title":{"rendered":"\u00c9changes et retours"},"content":{"rendered":"

\u00c9changes et retours<\/strong><\/h1><\/div>\n\n\n\n

<\/p>\n\n\n\n

Conditions d'\u00e9change et de retour<\/strong><\/h3>\n\n\n\n

Vous disposez de 30 jours \u00e0 compter de la r\u00e9ception de votre commande pour demander un \u00e9change ou un retour.<\/p>\n\n\n\n

Pour \u00eatre \u00e9ligible :<\/p>\n\n\n\n

    \n
  • Les articles doivent \u00eatre dans leur \u00e9tat d'origine, non port\u00e9s, non utilis\u00e9s.<\/li>\n\n\n\n
  • Les \u00e9tiquettes d'origine doivent \u00eatre intactes.<\/li>\n\n\n\n
  • Le produit doit \u00eatre retourn\u00e9 dans son emballage d'origine.<\/li>\n\n\n\n
  • Une preuve d'achat (num\u00e9ro de commande ou re\u00e7u) est requise.<\/li>\n<\/ul>\n\n\n\n
    \n

    \u26a0\ufe0f Les frais de retour sont \u00e0 la charge du client, sauf en cas d'erreur de notre part (article d\u00e9fectueux ou incorrect). Ces frais seront d\u00e9duits du montant rembours\u00e9.<\/p>\n<\/blockquote>\n\n\n\n

    Avant l'envoi, veuillez nous contacter \u00e0 :
    \ud83d\udce7support@micterleather.com<\/strong><\/p>\n\n\n\n

    Avant l'envoi, veuillez nous contacter \u00e0 :Si votre demande de retour est accept\u00e9e, nous vous fournirons :<\/p>\n\n\n\n

      \n
    • Une \u00e9tiquette de retour (si applicable)\uff1b<\/li>\n\n\n\n
    • Instructions d\u00e9taill\u00e9es de retour.<\/li>\n<\/ul>\n\n\n\n
      \n

      \u274c Tout colis retourn\u00e9 sans notification ou accord pr\u00e9alable ne sera pas accept\u00e9 et sera renvoy\u00e9 \u00e0 l'exp\u00e9diteur.<\/p>\n<\/blockquote>\n\n\n\n

      Merci de v\u00e9rifier attentivement votre commande lors de sa r\u00e9ception.<\/strong><\/p>\n\n\n\n

      En cas de :<\/p>\n\n\n\n

        \n
      • article endommag\u00e9,<\/li>\n\n\n\n
      • d\u00e9faut de fabrication,<\/li>\n\n\n\n
      • produit incorrect livr\u00e9,<\/li>\n<\/ul>\n\n\n\n

        veuillez nous contacter imm\u00e9diatement avec :<\/p>\n\n\n\n

          \n
        • une description d\u00e9taill\u00e9e du probl\u00e8me,<\/li>\n\n\n\n
        • photos claires de l\u2019article concern\u00e9,<\/li>\n\n\n\n
        • votre num\u00e9ro de commande.<\/li>\n<\/ul>\n\n\n\n

          Nous \u00e9valuerons rapidement la situation et proposerons une solution adapt\u00e9e.<\/p>\n\n\n\n

          Pour toute question concernant votre commande, les retours ou les remboursements :
          \ud83d\udce9 support@micterleather.com<\/p>","protected":false},"excerpt":{"rendered":"

          Conditions d'\u00e9change et de retour Conditions d'\u00e9change et de retour Vous disposez de 30 jours \u00e0 compter de la r\u00e9ception de votre commande pour demander un retour ou un \u00e9change. Pour \u00eatre \u00e9ligible : \u26a0\ufe0f Les frais de retour sont \u00e0 la charge du client, sauf en cas d'erreur de notre part (article d\u00e9fectueux ou incorrect). Ces co\u00fbts seront d\u00e9duits de [\u2026]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2117","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"micter","author_link":"https:\/\/micterleather.com\/fr\/author\/micter\/"},"uagb_comment_info":0,"uagb_excerpt":"Exchanges and Returns Conditions of Exchange and Returns You have 30 days from receipt of your order to request a return or exchange. To qualify : \u26a0\ufe0f Return shipping costs are at the customer’s expense, except in the event of an error on our part (defective or incorrect item). These costs will be deducted from\u2026","_links":{"self":[{"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/pages\/2117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/comments?post=2117"}],"version-history":[{"count":11,"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/pages\/2117\/revisions"}],"predecessor-version":[{"id":3490,"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/pages\/2117\/revisions\/3490"}],"wp:attachment":[{"href":"https:\/\/micterleather.com\/fr\/wp-json\/wp\/v2\/media?parent=2117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}