Exchanges and Returns

Conditions of Exchange and Returns

You have 30 days from receipt of your order to request a return or exchange.

To qualify :

  • Items must be in their original, unworn, unused condition.
  • Original labels must be intact.
  • The product must be returned in its original packaging.
  • Proof of purchase (order number or receipt) is required.

⚠️ Return shipping costs are at the customer’s expense, except in the event of an error on our part (defective or incorrect item). These costs will be deducted from the amount refunded.

Before shipping, please contact us at :
📧support@micterleather.com

Before shipping, please contact us at:If your return request is accepted, we will provide you with :

  • A return label (if applicable);
  • Detailed return instructions.

❌ Any package returned without prior notification or agreement will not be accepted and will be returned to sender.

Please check your order carefully on receipt.

In case of :

  • damaged item,
  • manufacturing defect,
  • incorrect product delivered,

please contact us immediately with :

  • a detailed description of the problem,
  • clear photos of the item concerned,
  • your order number.

We’ll assess the situation quickly and suggest an appropriate solution.

For questions about your order, returns or refunds:
📩 support@micterleather.com

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